• We can only ship to New Zealand at this time. Please email us if you are outside of these areas for order inquiries.
• We ship by courier, and require a street address as we cannot deliver to a PO Box.
• Freight charges are based on the $ values of your order.
• Please allow up to 5 days for deliver. Orders are dispatched via Post Haste couriers at the end of each business day (Monday to Friday). Please contact us or make a note in the notes order section if the Order is urgent. Better still Ring us!!
• We guarantee your complete satisfaction. If for any reason you are not completely satisfied with any of our products, please return the unused portion with your written explanation and we will offer you a replacement of similar value.
IF AT ALL POSSIBLE, PLEASE INCLUDE THE USEBY DATE STICKER ON THE BOTTOM OF THE BOX. THIS WILL HELP US DETERMINE THE CAUSE OF THE PROBLEM.
• Please post returned products to:
Seriously Good Chocolate Company
147 Spey Street
Invercargill.
Please include your contact details.
• We use Poste Haste Couriers and advise all customers when orders are processed of a tracking number which can be tracked here http://www.posthaste.co.nz/tracktrace.html
